Bunchup policies
Cancellation and refund policy
Plans change. This is how cancelling, moving a date or changing your headcount works for bookings made on Bunchup.
Cancelling a booking
- Free cancellation up to 7 days before the event: you pay nothing, or get a full refund of anything paid.
- Within 7 days of the event, 50% of the booking value is charged, because hosts have reserved the date and bought materials.
- To cancel, use your booking page or write to hello@bunchup.in with your booking reference.
Changing the date or headcount
Ask from your booking page. Date changes depend on the host's availability; we confirm within 24 hours. Headcount changes are priced at the experience's per-person price for the new team size.
If the host or Bunchup cancels
- If an experience can't go ahead because of the host, the venue or us, you choose between a new date and a full refund.
- For outdoor experiences affected by weather, we agree the plan with you in advance: a new date, an alternative the host offers, or a refund.
Refunds
Refunds go back to the original payment method once the cancellation is confirmed; your bank's processing time applies.
Questions
Write to hello@bunchup.in or call +91 80 4000 0000 with your booking reference.